{"xsrfToken":"61bafbf30777989d5fc041333fec56db7420c856_lout","branding":{"id":"100","key":"cust","name":"Support","portalBaseUrl":"/servicedesk/customer/portal/100","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/100/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#d14d1d","headerLinkHoverBGColor":"#d14d1d","headerBadgeColor":"#d14d1d"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"NET-LINE Support","sharedPortalName":"Support","translations":{"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"NET-LINE Support","sharedPortalName":"Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#e07300","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/91c84d03-9873-4a5e-8709-9b35eda57131/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZjlhNDYzYi0wNWJhLTQ0NGItYWMwNC1kM2FkYmNlZTQ4ZmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjkxYzg0ZDAzLTk4NzMtNGE1ZS04NzA5LTliMzVlZGE1NzEzMSI6WyJyZWFkIl19LCJleHAiOjE3NjI5Njc5NjIsIm5iZiI6MTc2Mjk2NzM2Mn0.f_DkVcOP8EkvYIoVapM4mdph9FBvyE6n9BQC6R0HFSU&client=ef9a463b-05ba-444b-ac04-d3adbcee48ff&height=300&mode=fit","bannerMediaApiFileId":"91c84d03-9873-4a5e-8709-9b35eda57131","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#e07300","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"100","key":"cust","projectId":10231,"serviceDeskId":100,"name":"Support","description":"<p>Willkommen! Bitte übermitteln Sie uns Ihre Anfrage</p>","portalBaseUrl":"/servicedesk/customer/portal/100","reqTypes":[{"id":"107","name":"Abrechnungsproblem lösen","descriptionHtml":"","callToAction":"Abrechnungsproblem lösen","introHtml":"<p>Probleme mit dem Zugriff auf bestimmte Websites oder Systeme? Wir helfen dir weiter.</p>","icon":10518,"iconUrl":"https://netline-services.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[101],"key":""},{"id":"110","name":"Ein Systemproblem melden","descriptionHtml":"","callToAction":"Ein Systemproblem melden","introHtml":"<p>Teilen Sie uns mit, wenn etwas nicht korrekt funktioniert. Wir bemühen uns, das Problem schnell zu beheben.</p>","icon":10521,"iconUrl":"https://netline-services.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[102],"key":""},{"id":"103","name":"Eine Frage zu einer Zahlung/Transaktion stellen","descriptionHtml":"","callToAction":"Eine Frage zu einer Zahlung/Transaktion stellen","introHtml":"<p>Haben Sie eine Frage zu einer Zahlung oder Transaktion? Wir versuchen Ihnen schnellstmöglich weiterzuhelfen.</p>","icon":10543,"iconUrl":"https://netline-services.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10543","groups":[101],"key":""},{"id":"109","name":"Fragen an das Marketingteam","descriptionHtml":"","callToAction":"Fragen an das Marketingteam","introHtml":"<p>Haben Sie eine Frage an das Marketingteam? Reichen Sie sie hier ein.</p>","icon":10549,"iconUrl":"https://netline-services.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[102],"key":""},{"id":"108","name":"Fragen an die Rechtsabteilung","descriptionHtml":"","callToAction":"Fragen an die Rechtsabteilung","introHtml":"<p>Haben Sie eine rechtliche Frage? Reichen Sie sie hier ein.</p>","icon":10549,"iconUrl":"https://netline-services.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[102],"key":""},{"id":"113","name":"Sicherheitsproblem","descriptionHtml":"","callToAction":"Sicherheitsproblem","introHtml":"<p>Melden Sie eine bekannte Schwachstelle.</p>","icon":10561,"iconUrl":"https://netline-services.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10561","groups":[102],"key":""},{"id":"104","name":"Sonstige Fragen","descriptionHtml":"","callToAction":"Sonstige Fragen","introHtml":"<p>Das Gesuchte nicht gefunden? Wählen Sie diese Option und wir helfen Ihnen weiter.</p>","icon":10549,"iconUrl":"https://netline-services.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[101],"key":""},{"id":"111","name":"Untersuchung eines Problems","descriptionHtml":"","callToAction":"Untersuchung eines Problems","introHtml":"<p>Erstellen Sie ein Problem, um die Ursache von einem oder mehreren Vorfällen zu verfolgen.</p>","icon":10520,"iconUrl":"https://netline-services.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[102],"key":""},{"id":"102","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://netline-services.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":101,"name":"Allgemeine Fragen"},{"id":102,"name":"Sonstige Fragen"}],"orderMapping":{"100":[103],"102":[113,111,110,108,109],"101":[107,104,103]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":100,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CUST","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZjlhNDYzYi0wNWJhLTQ0NGItYWMwNC1kM2FkYmNlZTQ4ZmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDIzMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjI5Njg1NjIsIm5iZiI6MTc2Mjk2NzM2MiwiYW5vbklkIjoiYW5vbi11c2VyIn0.i2wbH7m3DCcAmVV46ZvgO7qhuc-t7_dlqycJg8Z1GcI","targetCollection":"upload-project-10231","endpointUrl":"https://api.media.atlassian.com","clientId":"ef9a463b-05ba-444b-ac04-d3adbcee48ff","tokenDurationInMins":20}},"sharedPortal":{"name":"Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}